When someone takes the time to recount a positive experience, it speaks volumes. We’d like to share some of our client’s experiences with you.
Gino Bello, White Plains Brokerage:
Gino has offered me seamless, full service, home buying/selling experiences! I have bought and sold a home with his assistance, and can’t say enough about his service. As I have bought 6 other homes throughout the Northeast with different realtors, I can honestly recommend him as the BEST.
-K. Stocker, Bedford Hills, N.Y
Karen Benvin Ransom, Katonah Brokerage
Now that we’ve pretty much settled into our new home and unpacked the boxes, or most of them anyway, I just wanted to take a minute to thank you for a really pleasurable experience working with your office. Karen Ransom knows that we think the world of her but I also wanted to convey to you that I was very impressed with the level of professionalism and personal service that you, Karen and everyone else that we worked with in your office provided throughout the process of buying our new house and selling our old house on Old Village Lane, and that includes the people who work with your website and who accommodated last minute changes in photos and listing information that I think really helped to sell our house. By the way, the Houlihan website in general is head and shoulders above any of the other brokerage websites out there that I’ve looked at. Again, I just wanted to say thank you and I will of course recommend Houlihan Lawrence to anyone that I know.
-Rich McCauley
Nancy Zucker, Chappaqua Brokerage
Thank you for superbly overseeing every detail of selling my house — starting with how carefully you listened to my concerns and addressed them. From hiring a photographer at your own expense, in order to provide the most attractive listing possible, to keeping me informed all along the way, you made the process of selling (and in this economy) much less fraught than I expected. Throughout our partnership, you answered my questions patiently and completely. Moreover, I never worried that you might forget something we agreed upon; you consistently followed through.
Your wisdom, diligence and generous spirit — and your ability to be direct and tactful at the same time — are a rare combination. When I told my son I had come to trust you as much as anyone I know, he said, “Wow, I don’t know anyone who trusts their broker, including me.”
I know I was not your only client, but I felt that way. In addition to guiding me through tough negotiations, you subtly helped the buyers’ broker make the deal. After we went to contract, you stayed on top of the mortgage process as well, expediting the appraisal and checking on the commitment status.
You’re simply extraordinary, and I am more grateful than I can say.
-Carol Henry
Roberta Lorio, East Fishkill Brokerage
I am writing to you about the remarkable care and service we received from our agent, Roberta Lorio, during the time that we marketed and subsequently sold our home. Throughout the entire procedure, Robi responded immediately to our calls and made every effort to understand our position. She remained calm, sensible, and aware of our needs as well as arranging for many people to view and consider our home. She is a wonderful, bright, and caring person — truly capable and suited to her job.
-A grateful seller
Dana Bieff, Armonk Brokerage
Finding the right house to purchase and the experience of actually buying it can often be distasteful and stressful, respectively. With that said, my experience with Dana Bieff was wonderful. When I would call Dana and tell her about a listing I saw, she would do the leg work and tell me honestly and appropriately that the house was not for me or that it had too many problems. Moreover, when she found the “perfect house” she was dead on!!!!!!!!!!!!!!! That “perfect house” is now my “wonderful home.” She guided me through the trials and tribulations of the new challenges of home financing. Dana is available, more than affable and has an unparalleled ability to get things done. Done, I will add, with the utmost integrity. I am confident that your experiences with her will be the same as were mine.
-Dr. S. Lerner
